|Date:||October 19, 2006 / year-entry #354|
|Summary:||Sometimes you're better off keeping your fool mouth shut. When I reply to a question on an internal discussion list, often with a clarifying question rather than an answer, it will occasionally happen that the person I replied to will send a response directly to me rather than including the discussion list. This is bad...|
When I reply to a question on an internal discussion list, often with a clarifying question rather than an answer, it will occasionally happen that the person I replied to will send a response directly to me rather than including the discussion list. This is bad for a few reasons.
When somebody does this, I typically forward the message back to the discussion list with a message like "I wish they'd fix that Exchange Server bug where the discussion list keeps getting deleted from the 'To' line." This is a little joke that I use to avoid directly accusing the person of removing the discussion list from the 'To' line intentionally.
I used to write some variation of "It's that annoying Outlook bug again..." but Jensen Harris asked me to stop because they were actually getting bug reports filed into the Outlook defect tracking database that went, "Outlook is deleting discussion lists from the To line when people reply. Raymond says so, so it must be true." The poor Outlook folks had to keep explaining to the people who submitted these bug reports, "No, Raymond was making a joke (at your expense)." To take the heat off the Outlook team, I switched to blaming Exchange Server. I have no idea if the Exchange Server team has their own collection of analogous bugs. They haven't asked me to change my joke, so maybe it's not a problem for them.
<-- Back to Old New Thing Archive Index